Recommended for people with back pain

I ordered four mattresses got one of them with damp and mouldy, contacted support they sent someone to inspect and since then nothing yet, so in case of any issue need to wait a month for replacement

They called me few times already claiming they will replace Monday and they asked me to remove the reviews , well I restored it now because it’s Monday and no one even called to give time or replacement delivery !!!!!!

Update :

I cannot believe the person who called me just simply lied to me that they will replace on Monday and asked me to remove the reviews!!!!!!

Today is Tuesday and one even called!!!!

The worse after sales support I ve ever encountered.

People be aware please.