Criteria for Returns

Purchase should be made after carefully checking and selecting the product, sizes, dimensions and colors.

Refunds or Exchange will be made only if the product is defective or counterfeit.

Due to Hygienic reasons, mattress once installed or unpacked will not be exchanged.

The model, size and colors of mattress, base and headboards cannot be altered after order confirmation.

Time Period for Returns

Return is possible within 30 days of the delivery of the products

Processing Time

It takes up to 7 working days for arranging and picking up the product and up to 14-20 days for refund

Email for return

contact@themattressstore.com or call 800 IMATT